First the Icesave account holders were unable to access their accounts... now their accounts have disappeared:
Icesave accounts disappear from website
Thousands of Icesave customers have been shocked to find that there is no evidence online that their accounts still exist.
Customers who need to claim back money will need to provide proof of the balance of their Icesave savings. However, those holding Isas cannot even find that proof online.
One Icesave customer said: "I have substantial savings with Icesave, having chosen the bank because of the good rate and its 'easy access' terms. Now, I can view the balance on one of my accounts, but my Isa appears to have vanished.
Maybe the bank has found a new way of not paying up - make the customers vanish.